Moye’s Pharmacy, Inc
Store: Moye’s Pharmacy
Location: All Locations
Job Title: Customer Service Associate/ Pharmacy Cashier
Reports To: Lead Pharmacy Technician
Moye’s Pharmacy proudly serves the communities of McDonough, Stockbridge, Locust Grove, Hampton and Jackson, GA. Come join our team, help us create that “Home Town” experience for our customers, and build relationships that will last for generations. We need individuals that have a big heart and want to make a difference. We can’t wait to meet you!
We are seeking full-time and part-time customer service associates for all locations.
Candidate should be highly motivated, willing to learn and train, and have a passion for making a difference in our patients lives and the communities we serve.
Full time positions offer comprehensive benefits package to include: Access to group medical, dental, vision, life and disability, eligible to participate in the 401K retirement plan with company match after 6 months, eligible for paid time off (PTO) and holiday pay after 90 days.
Store Hours vary by location. All locations closed Sundays. Must be able to work every other Saturday.
Come join our team!
Position is expected to be an integral part of the daily operations of the pharmacy by providing support and assisting in daily activities. Must be able to provide exceptional customer service and be a productive team member. Able to greet customers in store with a smile and answer phone within 3 rings. Communicate in a friendly, patient and professional manner at all times. Answer routine questions/issues and properly assess customers’ needs to refer them to product and/or services. Properly direct customer inquiries, when unable to assist, to the appropriate party (i.e.. Pharmacist, Pharmacy Technician). Walk patient to products and communicate appropriately regarding such. Open and close POS system to include, but is not limited to, counting money, separating charge slips, vouchers, coupons. Able to balance cash drawer and create deposits. Receive and process all payments according to standard procedures as set forth by the company. Assist in the opening and closing of retail location, to include but not limited to, dusting, cleaning and organizing. Able to price, arrange and display signs and products as directed. Receive and scan incoming product. Ensure pricing in POS is accurate and up-to-date. Maintain and organize back stock. Actively work with merchandising staff from Pierce Pharmacy Management to prepare for sales and promotions and be a resource for other staff members regarding same. Arrange store-to-store transfers, special orders and out-of-stock items. Assist with coordinating, packing and organizing patient deliveries. Consistently complete all assignments in a timely manner and maintain applicable paperwork and records. Responsible for maintaining a clean and safe workplace for co-workers and customers. Communicate professionally, in both oral and written form, with vendors, healthcare professionals, customers and other staff members. Must be able to adapt and excel in a fast-paced environment. Present a professional image via proper hygiene and grooming, as well as adherence to company dress code. Be on time for all shifts, returning from breaks, observe and avoid overtime. Treat fellow team members with respect at all times. Must be flexible and responsive to perform these and other duties, as assigned.
Work Experience Requirements
Six months to two years customer service or sales experience preferred. Excellent oral and written communication skills. Detail oriented and highly observant. Ability to multitask. Possesses strong mathematical skills. Cash handling experience preferred. Proven exceptional customer service background.
Minimum: High School Diploma or equivalency preferred.
Approved By: Pamela Brooks, Senior VP of Human Capital & Operations
Date Posted: 9/14/2021
PPM and affiliated companies are equal opportunity employers.