Mobility Warehouse

Job Description 

Store:Mobility Warehouse
Location:106 Rock Quarry Road, Stockbridge GA 30281
Job Title:FT Store Manager
Reports To:Lee Echols, Chief Operations Officer


Pay based on combination of skills, knowledge and abilitiesClassification: Full-time, NonexemptHours: Approximately 40 hours per week to include some weekends and holidays.

Current store hours:

Mon-Fri: 9a-5p, Sat: 10a-2p

Sun. Closed

General Description

  • Greet customers, answer phones and monitor facsimile and electronic mail.
  • Communicate in a friendly, patient and professional manner at all times.
  • Answer routine questions/issues from customers.
  • Direct other customer inquiries to appropriate party.
  • Assess customer needs and inform them about products and services available.
  • Maintain patient records. Verify insurance/hospice benefits.
  • Receive and process all payments according to standard procedures.
  • Assist in the opening and closing of a retail location which includes, but is not limited to, accurately handling cash and deposits.
  • Consistently complete all assignments in a timely manner and maintain applicable paperwork and records.
  • Ability to resolve minor problems and recognize when to involve upper management.
  • Maintain store inventory and place orders with manufacturers as needed.
  • Ability to prioritize, organize and stay on-task.
  • Responsible for compliance with work place policies and procedures.
  • Assist in maintaining a clean and safe workplace for co-workers and customers.
  • Responsible for scheduling employees and resolving any scheduling conflicts.
  • Negotiate the best pricing with manufacturers.
  • Regularly follows up on patient files and employees’ progress. Identify and report health and safety risks, accidents, incidents and property damage.
  • Provide extraordinary customer service, at all times.
  • Present a professional image via proper hygiene and grooming, as well as adherence to company dress code.
  • Must be flexible and responsive to perform these and other duties as assigned.
  • This position typically works under the general supervision of the human resources department.

Work Experience

  • Six months to two years of management and customer service or sales experience preferred.
  • Excellent oral and written communication skills.
  • Detail oriented and highly observant.
  • Strong leadership skills required.
  • Microsoft Word and Excel experience required.
  • Ability to multitask.
  • Proven good customer service background.
  • Basic knowledge of medical terminology preferred.
  • Excellent computer skills preferred.
  • Medical billing and coding experience required & experience with Brightree software a plus.

Education Requirements

Minimum: High School Diploma or equivalency preferred.

Must be able to pass pre-employment drug screen and back ground check. Schedule will include some weekends and rotating weeks.


Approved By:Pamela Brooks, VP of Human Resources
Date Posted:April 20th, 2018